2023-2024
• 50% of small businesses using AI
• 23% using generative AI
2025
• 72% of small businesses adopting AI
• 77% planning to adopt emerging tech including AI and metaverse
2026
• 80% of AI vendors providing SMB solutions
• Continued increase in AI adoption
Future Outlook
• 91% of businesses expect AI to help growth
• 81% planning to increase use of technology
Small businesses are rapidly embracing emerging technologies, with a strong trend toward tech integration that will shape their future success.