The narrator provides advice for solar salespeople on how to handle the objection "I'm not interested" from potential customers. He recommends using empathy, acknowledging the customer's feelings, and asking to gather more information to create a solar savings analysis for them. This allows the salesperson to get the customer's electric bill and contact details, which is the first step to making commission in the industry.
The key steps are to: 1) Validate how the customer feels using the "feel, felt, found" method for addressing objections. 2) Let them know you understand why they may not be interested upfront. 3) Ask if you can get their electric bill and provide information showing potential savings, so they know what they're declining. 4) Get their contact information.
The narrator emphasizes this soft, informative approach rather than being too pushy or aggressive. He notes that many homeowners may think solar has hidden costs or they can't afford it right now, so the key is overcoming that objection gently to get the practical next step of their electric bill and details.
The narrator provides advice for solar salespeople on how to handle the objection "I'm not interested" from potential customers. He recommends using empathy, such as by saying "I totally understand how you feel," and then pivoting to try to get the customer's electric bill and information to create a solar savings analysis for them. This helps the customer see specifics on potential savings with solar.
He advises against aggressively pushing solar before having key information from the customer. A key first step is getting the electric bill. He states that "if you're the best solar sales guy if you can't get electric bill unfortunately you're gonna be a really good broke sales guy."
The narrator stresses the importance of subscribing to his YouTube channel and booking a solar strategy call to improve your skills.
The narrator explains how to handle the objection when a homeowner says they are not interested in solar panels. The key is to have empathy, understand how they feel, and take a soft approach rather than being too pushy.
The suggested response is: "Totally understand how you feel, felt the same way. Let me get you the information you need, your electric bill, and create a solar energy savings analysis to show you what you'd be saying no to. Does that make sense?" This shows the homeowner exactly what they would miss out on.
The narrator stresses the importance of getting the electric bill, because that is the first step to making commissions in the solar industry. Without it, you may be a good sales person but won't actually make money.
The narrator recommends booking a solar strategy call to advance your sales skills, especially if new to the industry.
The narrator gives advice for solar salespeople on how to handle the common objection "I'm not interested" from homeowners. He recommends using empathy, asking follow-up questions, and getting the homeowner's information to provide a customized solar savings analysis, rather than pushing too hard on the initial pitch. Key points:
Use the "feel, felt, found" method to show empathy and understand where the homeowner is coming from.
Say something like "I totally understand how you feel. I felt the same way."
Then pivot to ask for their electric bill and other info to create a customized solar savings analysis for them to review, rather than pushing for a sale immediately. For example: "Let me get you all the information you need. Let me get your electric bill and create a solar energy savings analysis for you."
Getting the homeowner's electric bill is the crucial first step to being able to calculate potential solar savings and commissions.
The main goal is to keep the conversation going rather than accepting an outright "not interested" objection. Provide useful info tailored to that homeowner so they understand exactly what they could be saying no to.
The narrator provides advice for solar salespeople on how to handle the common objection "I'm not interested" from homeowners. He recommends using empathy, such as the "feel, felt, found" method, to understand the homeowner's perspective. Then, rather than pushing for a sale, offer to provide more information to address their concerns, such as getting their electric bill and showing potential savings from solar.
The key is to avoid being too aggressive with the sales pitch. Instead, build rapport through empathy and understanding. Offer more information rather than demanding a sale. This increases the chance of ultimately getting the homeowner's business.
He emphasizes the importance of always trying to get the electric bill from the homeowner, as that is the essential first step in the solar sales process. Without it, it's very difficult to move forward.
The narrator stresses booking a solar strategy call, especially for those new to the industry, to improve sales skills. He also recommends subscribing to his YouTube channel for more solar sales advice.